Bank of America

 
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Gift cards for any occasion. Redeem your points for gift cards from popular restaurants and national retailers today.
Plan the perfect getaway. Redeem points for hotel rooms, rental cars, cruises or airline tickets with no blackout dates. Use your points to pay for all or part of your travel with redemptions starting at just 2,500 points.
Cash back is easy. It's never been easier to redeem your points for cash. Make a direct deposit into your checking or savings account, receive a statement credit and more.
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About the Bank of America RewardsSM American Express® Card

Who issues and services my Bank of America RewardsSM American Express® Card?


I recently upgraded from my existing Bank of America account to the Bank of America RewardsSM American Express® Card

Will my recurring bill merchants automatically carry forward?


About the Bank of America RewardsSM Program

What are net retail purchases?
Who can redeem my points?
What is the minimum number of points I need before redeeming?
When will my points expire?


Merchandise

How can I redeem points for merchandise?
Are shipping charges included in my merchandise order and when will it be shipped?
What brand-name merchandise is available through this program?


Gift Cards

At what level can I redeem my points for a gift card?
Will my gift cards have any restrictions?
What retailers are offering gift cards?
Are gift cards transferable?


Cash

What is the minimum cash redemption level and can anyone redeem for cash?
When will my points balance update after making an online redemption?
When can I expect to receive my cash, once redeemed?


Travel

During what hours can I redeem my points for travel?
How much advance notice do I need to redeem points for travel?
Are there blackout dates for travel?
Can I combine my WorldPoints rewards points with my frequent flyer program?
Can I fly first class or business class?


MyConciergeSM

What services are available through MyConcierge?
Can MyConcierge provide access to special events?
I am traveling abroad, can MyConcierge you assist with dinner reservations?





About the Bank of America RewardsSM American Express® Card

Who issues and services my Bank of America RewardsSM American Express® Card? Bank of America issues and services your Bank of America RewardsSM American Express® Card. Back to Top.



I recently upgraded from my existing Bank of America account to the Bank of America RewardsSM American Express® Card

Will my recurring bill merchants automatically carry forward? No, please provide your new Card account number to your recurring bill merchants, such as your Internet provider. Plus, you will receive WorldPoints rewards for your recurring bill charges. Back to Top.



About the Bank of America RewardsSM Program

What are net retail purchases? Net retail purchases include all purchases you and any authorized user(s) make with your Bank of America RewardsSM American Express® Credit Card less credits, returns adjustments to your account. Back to Top.

Who can redeem my points? Primary Cardmembers and authorized users may redeem points. Back to Top.

What is the minimum number of points I need before redeeming? You can redeem with as few as 2,500 points. Back to Top.

When will my points expire? Points expire five years from the end of the month in which they were earned. Back to Top.



Merchandise

How can I redeem points for merchandise? You may redeem points online for merchandise. Back to Top.

Are shipping charges included in my merchandise order and when will it be shipped? Yes, standard shipping is included at no additional charge. Many items will be shipped within 48 hours of your order. The remaining items will be shipped as soon thereafter as these orders can be processed. Back to Top.

What brand-name merchandise is available through this program? Many brand-name products are available, including Sony® and Bose® electronics, KitchenAid® appliances, Callaway® and Taylor Made® golf equipment, Nikon® cameras, Dooney & Burke® purses, Black and Decker® tools, and much more. Back to Top.



Gift Cards

At what level can I redeem my points for a gift card? You can redeem with as few as 3,500 points. Back to Top.

Will my gift cards have any restrictions? All terms will be printed on the gift card. Back to Top.

What retailers are offering gift cards? You can redeem your points for gift cards to retailers such as J. Crew, Pottery Barn, Pottery Barn Kids, Old Navy, Red Lobster, Omaha Steaks, Barnes and Noble and more. Back to Top.

Are gift cards transferable? The gift cards are not personalized and may be transferred to someone else. Back to Top.



Cash

What is the minimum cash redemption level and can anyone redeem for cash? You can redeem 2,500 points for a $12.50 check. Primary Cardmembers and authorized users may redeem for cash. You may choose to have the rewards direct deposited or a check will be made payable to the primary cardmember. Back to Top.

When will my points balance update after making an online redemption? Your points balance will be updated immediately following any redemption. Back to Top.

When can I expect to receive my cash, once redeemed? The check or ACH should be received within 14 business days of receipt of the request. Back to Top.



Travel

During what hours can I redeem my points for travel? You can redeem online or call 1.888.257.8425 and select option 2, 24 hours a day, 7 days a week. Back to Top.

How much advance notice do I need to redeem points for travel? When using FlexAir Rewards, all travel reservations must be made one (1) day in advance. Back to Top.

Are there blackout dates for travel? No. This program allows you to travel on holidays, weekends, and during other busy days throughout the year. Back to Top.

Can I combine my WorldPoints rewards points with my frequent flyer program? No. Points may not be combined with any other program. Back to Top.

Can I fly first class or business class? You can redeem your points for first or business class. Please see Program Details for complete list of redemption levels. Back to Top.



MyConciergeSM

What services are available through MyConcierge? MyConcierge offers many customized services including: dining arrangements and reservations, gifts and personal shopping, your ticket source for sporting events, concerts and shows, unique transportation, and more. Back to Top.

Can MyConcierge provide access to special events? Yes. MyConcierge can arrange access to sporting events, concerts, theater tickets, and other activities of interest. MyConcierge also has access to this year's hot events. Back to Top.

I am traveling abroad, can MyConcierge assist with dinner reservations? Yes. Whether you are dining in the U.S. or abroad, MyConcierge can assist with restaurant suggestions and reservations at the hottest spots in town. Back to Top.