Bank of America

 
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Gift cards for any occasion. Redeem your points for gift cards from popular restaurants and national retailers today.
Plan the perfect getaway. Redeem points for hotel rooms, rental cars, cruises or airline tickets with no blackout dates. Use your points to pay for all or part of your travel with redemptions starting at just 2,500 points.
Cash back is easy. It's never been easier to redeem your points for cash. Make a direct deposit into your checking or savings account, receive a statement credit and more.

Contact Us


Customer Satisfaction
24-Hour Customer Satisfaction
1.800.900.6651
Spain
1.800.778.6262
From Other International Locations, Call Collect
1.302.738.5719
TTY/TDD Customer Satisfaction
1.800.346.3178
(For the Hearing Impaired)

Cash Access
Balance Transfer
1.866.230.1478
PIN Code or Cash Advance Checks
1.800.900.6651
Rewards Redemption
Redemption Center
1.888.257.8425
Redemption Hours of Operation
Travel - 24 hours, 7 days
MyConciergeSM - 24 hours, 7 days
Gift Cards - Mon - Fri 9am - 9pm EST; Sat 9am - 5:30 EST
MyConciergeSM-24-hour Personal Assistant
1.800.533.8747
From International Locations, Call Collect
1.415.263.6031
Security
Lost or Stolen Cards
1.800.900.6651
From International Locations, Call Collect
1.302.738.5719
Travel Security
Emergency Assistance
1.877.887.6936
Emergency Assistance Tier 2
1.877.887.6936
(Bank of America RewardsTM Platinum American Express® Card only)
Emergency Roadside Assistance
1.877.887.6936
Car Rental Loss & Damage Insurance
1.800.252.4670
Travel Accident Insurance
1.800.900.6651
Travel Inconvenience Insurance
1.800.252.4670
Retail Assurance
Extended Warranty
1.800.240.9794
Retail Protection
1.800.838.5669
Return Protection
1.877.887.6936
Best Value Guarantee
1.877.887.6936
Site temporarily unavailable

We are currently updating our systems to bring enhanced features to the online rewards experience. As a result, this website is temporarily unavailable. Rewards redemption will not be accessible until late afternoon on May 20. Thank you for your patience.



Sitio temporalmente no disponible

En este momento, estamos actualizando nuestros sistemas para incorporar características mejoradas a la experiencia de recompensas en línea. Como resultado, este sitio web se encuentra temporalmente fuera de servicio. El canje de recompensas no estará disponible hasta las últimas horas de la tarde el 20 de mayo. Gracias por su paciencia.

En Español

Important Notice

We are in the process of converting your BankAmericard Privileges® with Travel Rewards credit card to a BankAmericard Travel Rewards® credit card. As a result, you will not be able to access the rewards site at this time. Thank you for your patience.

En Español

Important Notice

Your BankAmericard Privileges® with Travel Rewards credit card has recently been converted to a BankAmericard Travel Rewards® credit card. Please visit bankofamerica.com to access your new rewards site and find out what your new credit card program has to offer.

Maintenance Outage Conversion