Bank of America

 
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Gift cards for any occasion. Redeem your points for gift cards from popular restaurants and national retailers today.
Plan the perfect getaway. Redeem points for hotel rooms, rental cars, cruises or airline tickets with no blackout dates. Use your points to pay for all or part of your travel with redemptions starting at just 2,500 points.
Cash back is easy. It's never been easier to redeem your points for cash. Make a direct deposit into your checking or savings account, receive a statement credit and more.

Contact Us

Personal Contact Information

Customer Satisfaction
24-Hour Customer Satisfaction
1.800.421.2110
From Outside the United States

France
0.800.902.111
United Kingdom
0.800.89.6870
Germany
0130.81.2195
Switzerland
0.800.893.297
Spain
900.98.1272
Bermuda
1.800.932.6262
From Other International Locations, Call Collect
1.302.457.1668
TTY/TDD Customer Satisfaction (For the Hearing Impaired)
1.800.346.3178

Cash Access
Balance Transfer
1.888.800.6549
PIN Code or Cash Advance Checks
1.800.421.2110
ATM Locations
1.800.4.CIRRUS
Rewards Redemption
WorldPoints Redemption Center
1.800.434.8313
Redemption Hours of Operation
Travel - 24 hours, 7 days
MyConciergeSM - 24 hours, 7 days
Gift Cards - Mon - Fri 9am - 9pm EST; Sat 9am - 5:30 EST
MyConciergeSM-24-hour Personal Assistant
1.800.435.7291
From International Locations, Call Collect
1.415.263.6031

MasterCard® Services
Supplemental Auto Rental Collision Deductible Coverage, Emergency Medical and Legal Referrals:
1.800.MC.ASSIST
From International Locations, Call Collect
1.314.542.7111
MasterCard® Purchase Assurance®
1.800.MC.ASSIST
MasterCard® Extended Warranty
1.800.MC.ASSIST
MasterCard® Claims
1.800.MC.ASSIST

Visa® Services
Supplemental Auto Rental Collision Deductible Coverage, Emergency Medical and Legal Referrals:
1.800.VISA.911
From International Locations, Call Collect
1.410.457.1650
Visa® Purchase Security
1.800.VISA.911
Visa® Claims
1.800.VISA.911

Security
Lost or Stolen Cards
1.800.421.2110
From International Locations, Call Collect
1.302.457.1650

Site temporarily unavailable

We are currently updating our systems to bring enhanced features to the online rewards experience. As a result, this website is temporarily unavailable. Rewards redemption will not be accessible until late afternoon on May 20. Thank you for your patience.



Sitio temporalmente no disponible

En este momento, estamos actualizando nuestros sistemas para incorporar características mejoradas a la experiencia de recompensas en línea. Como resultado, este sitio web se encuentra temporalmente fuera de servicio. El canje de recompensas no estará disponible hasta las últimas horas de la tarde el 20 de mayo. Gracias por su paciencia.

En Español

Important Notice

We are in the process of converting your BankAmericard Privileges® with Travel Rewards credit card to a BankAmericard Travel Rewards® credit card. As a result, you will not be able to access the rewards site at this time. Thank you for your patience.

En Español

Important Notice

Your BankAmericard Privileges® with Travel Rewards credit card has recently been converted to a BankAmericard Travel Rewards® credit card. Please visit bankofamerica.com to access your new rewards site and find out what your new credit card program has to offer.

Maintenance Outage Conversion